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Terms and Conditions

Terms and Conditions

Customer Service Policy

Bibolo is committed to producing quality products and service. Bibolo endeavours to make sure that all products listed on the website are currently in stock and correct to price. Standard delivery time frames are between 3-10 business days. In the event that an ordered item is not available or we are unable to fulfil your order, Bibolo will notify you within 2 business days to arrange an alternative item, a back order or a full refund.

Faulty Product and Refund Policy

Bibolo does not offer refunds or an exchange unless a product is faulty. In the event of a problem with a product purchased please contact within 7 days of receiving your order.

Pricing Policy

Prices are subject to change without notice. All prices are in Australian dollars (AUD) and include GST (Goods and Services Tax) as of 13/06/2014.

Incorrect item

If you receive an incorrect item on your order, please contact Bibolo immediately and we will arrange for the correct item to be sent to you. We will also arrange or reimburse for return postage of the incorrect item.

Privacy

At Bibolo we respect your private information. Information is managed in accordance with the Australian Privacy Act. Personal information will not be shared, sold or rented to any 3rd parties outside of Bibolo. We do not receive, collect or record any credit card information as payments are made through the secure server of Paypal.